How can we help?

Get help with a payment, a mock interview or your data.

Payment or interview issue?

Include these details so we can find your purchase:

• The email you purchased with
• Your payment reference
• The question you were practising and what went wrong

Something in a report looks wrong?

Send us the report link and the part you'd like us to check.

Your data

To delete your account or ask what we hold about you, write from the email you sign in with. You can delete individual sessions yourself from the bottom of each report.

Keep sensitive details private

Please don't send passwords, full card details or identity documents.

Last updated 9 October 2026