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PM interview questions / Root Cause

Orders per active user on a food delivery app fell month on month. Why?

Root Cause Medium 20 min mock SwiggyZomato

How to approach it

  • Before hypothesising, make sure the drop is real and well defined.
  • Try cutting the drop by a few dimensions to see where it concentrates.
  • Has anything changed on our side recently?

Practise it out loud

Run a 20-minute mock of this question with an AI interviewer. Ask clarifying questions, work through the case by voice or typing, and get a report that scores each part of your answer from what you said.

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